Cisco Express Foundation for Field Engineers

Exam Number: 642-383 CXFF
Associated Certifications: Cisco Express Foundation Field Specialist
Duration: 90 minutes (65-75 questions)
Available Languages: English
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Exam Description Exam Topics
Exam Description
The 642-383 CXFF exam is intended primarily for Cisco Channel Partner Field Engineers. The exam tests a candidate’s knowledge of: 1) Accurately installing and configuring proposed wireless, security, and routing and switching integrated solutions, performing basic diagnostics and problem solving as needed. 2) Designing and Implementing the Cisco Smart Business Communication Systems (SBCS) solution. 3) The Cisco Lifecycle Services approach: How to successfully sell, deploy, and support Cisco technologies.

Exam Topics
The following topics are general guidelines for the content likely to be included on the Remote Access exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

Implement and verify the integrated solution
Implement the Cisco Access Routing & Catalyst Switching solutions for small to medium business and small enterprises
Implement Cisco Security solutions
Implement the Cisco Wireless solutions
Integrate network management systems
Implement an integrated solution based on the detailed design plan

Perform basic diagnostics and troubleshooting for integrated solution
Perform basic diagnostics and troubleshooting for routing & switching portion of solution
Perform basic diagnostics and troubleshooting for security-based portion of solution
Perform basic diagnostics and troubleshooting for wireless portion of solution

Describe and identify fundamental products that are part of the Smart Business Communication System solution
Describe the UC520 in the SBCS solution.
Describe the CE520 in the SBCS solution.
Identify and describe wireless capabilities in Smart Business Communication System.
Identify and describe the monitoring capabilities of Smart Business Communication System

Identify Smart Business Communication System solution designs
Identify the roles of the PSTN connectivity options

Implementing the Smart Business Communication System
Configuring the UC520 using Cisco Configuration Assistant
Configuring the CE520 using Cisco Configuration Assistant

Describe the Cisco Lifecycle Services approach
Describe the structure and organization of the Cisco Lifecycle Services approach
Describe the service components included in the Prepare phase of the Cisco Lifecycle Services approach.
Describe the service components included in the Design phase of the Cisco Lifecycle Services approach.
Describe the service components included in the Implement phase of the Cisco Lifecycle Services approach.
Describe the service components included in the Operate phase of the Cisco Lifecycle Services approach.

Describe the value of the Cisco Lifecycle Services approach
Describe the value of the Cisco Lifecycle Services approach for the customer.

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Cisco Express Foundation for Field Engineers

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1. Which of the following best describe the customer benefits of change management in the operate phase?

A. reduce unnecessary disruption, delays, rework, and other problems by establishing test cases for use in verifying that the system meets operational, functional, and interface requirements
B. improve its ability to make sound financial decisions by developing a business case based on its business requirements and establishing a basis for developing a technology strategy
C. reduce operating costs and limit change-related incidents by providing a consistent and efficient set of processes
D. improve the return on investment and hasten migration by identifying and planning for necessary infrastructure changes and resource additions, as well as reduce deployment costs by analyzing gaps early in the planning process to determine what is needed to support the system
Answer: C

2. Which of these is the best definition of the Cisco Lifecycle Services approach?

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A. It defines the minimum set of services required to successfully deploy and operate a set of Cisco technologies.

B. It determines how best to price Cisco products.

C. It provides partners with a useful way to leverage Cisco resources. D. It consists of these phases: plan, deploy, support, and troubleshoot. Answer: A

3. What two types of telephony interfaces are used for PSTN connectivity? (Choose two.) A. Digital
B. Optical C. Analog D. CDMA
Answer: AC

4. Which statement correctly describes the keyswitch model of deployment for call processing? A. All IP Phones are able to answer any incoming PSTN call on any line.
B. PSTN calls are routed through a receptionist or automated attendant. C. All IP Phones in the system have a single unique extension number. Answer: A

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5. Which definition best describes the implementation service component within the implement phase?

A. providing a step-by-step plan that details the installation and service-commission tasks required in order to create a controlled-implementation environment that emulates a customer network
B. assessing the ability of site facilities to accommodate proposed infrastructure changes

C. developing and executing proof-of-concept tests, validating high-level infrastructure design, and identifying any design enhancements
D. installing, configuring, and integrating systems components based on an implementation plan developed in earlier phases
E. improving a customer’s infrastructure security system

Answer: D

6. A customer with a small enterprise network of 15 remote sites is trying to optimize its VPN by migrating some remote sites using Frame Relay connections to the Internet to using cable connections to the Internet. Minimizing costs is one of the customer’s highest priorities. Only a moderate amount of IP traffic is passing through the network, most of which is from the remote sites to the central site. IPSec should be used to provide VPN functionality and basic confidentiality is desired.

Based on the traffic patterns, which topology would be the easiest for this customer to set up and manage?

A. full mesh

B. partial mesh

C. point-to-multipoint D. hub-and-spoke Answer: D

7. How can the proper configuration of Voice Mail be tested at an end user’s IP phone? A. Press the “i” button.
B. Press the “Settings” button. C. Press the “Services” button. D. Press the “Messages” button.
Answer: D

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8. In what location is it recommended that the Cisco Catalyst 6500 Series WLSM be placed?

A. distribution layer

B. core layer

C. access layer

D. network management functional module

Answer: A

9. Which of these is an accurate list of Cisco Lifecycle Services phases?

A. initiation, planning, analysis, design, development, implementation, operations and maintenance

B. project planning, site assessment, risk assessment, solution selection and acquisition, testing, and operations

C. prepare, plan, design, implement, operate, and optimize

D. analysis, design, deployment, testing, implementation, and production

E. presales, project planning, development, implementation, operations testing, and operations sign-off

Answer: C

10. What port role assignment would you make for the Gigabit Ethernet port on the Cisco CE520 used in the

Smart Business Communications System? A. IP Phone and desktop
B. Cisco UC520

C. Cisco CE520

D. Cisco 871W Answer: B
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