Exam Number/Code:000-818
Exam Name: IBM Certified for On Demand Business-Solution Advisor V2

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QUESTION 1
What must be true about the characteristics of the customer’s strategic business direction
and the operating environment in order for them to become an On Demand Business?
A. An organization’s business processes need to be flexible. The operating environment
must develop applications that are functional and complex.
B. Business solutions must evolve and become modular. The operating environment must
be designed and deployed to do the same.
C. The business processes will be more componentized. The operating environment
needs to deploy solutions faster.
D. Business processes must evolve and become modular. The operating environment
must be designed and deployed to do the same.
Answer: D
QUESTION 2
A farm equipment sales company has been offering on-line auctions during its normal
business hours, but wants to expand to support 24-hour trading and provide third-party
payment options. What IT capabilities will be most needed to enable this expansion?
(Select two answers.)
A. Storage area networking to give faster access to product information
B. Business integration to link to payment sites
C. Wireless networking support to support expanded user access
D. Information integration to consolidate third-party payment details
E. Business continuity options to help ensure site availability
Answer: B,E
QUESTION 3
A midsize retailer integrated its systems across the enterprise, enhancing the visibility of
available inventory online, improving the accuracy of orders and cutting inventory costs.
Which of the following benefits will the company most likely achieve as a result?
A. Increased revenue growth
B. Improved profit margins
C. Reduced fixed assets
D. Better risk management
Answer: B
QUESTION 4
A large organization has been impacted by an economic downturn and has not invested in
their IT infrastructure. Recently, they discussed their present multi-vendor IT
infrastructure with a solution advisor to explore needed upgrades and new IT asset
procurements. They asked the solution advisor to propose a solution, keeping in mind
their financial constraints. Which of the following options should the solution advisor
consider while creating the proposal?
A. Open Infrastructure Financing with fixed payments
B. Project solution financing fixed to prime rate
C. New revenue streams and cost savings to help fund the new infrastructure
D. Total Solution Financing with flexible payment terms
Answer: D
QUESTION 5
A Chief Information Officer has agreed to service level measurements which are specific
to individual business units and key business processes and applications. Which
capability of an On Demand Business operating environment provides the ability to map,
monitor, and control IT resources in a way that enables measurement and achievement of
these targets?
A. Process transformation
B. Application and information integration
C. Optimization
D. Business performance management
Answer: D
QUESTION 6
A prospect was struggling with performance of their Innovation enabled by On Demand
Business application. The solution advisor worked with the sponsor, key decision makers
and influencers. Knowing the customer’s financial preferences, the solution advisor
proposed a complete solution ensuring availability of the application. The customer is
unclear from the proposal how the solution is going to solve their problem and give them
value for their money. Which of the following steps is most appropriate?
A. Provide examples of success stories on similar solution and customer references.
B. Clarify the proposal with proper explanations and Return on Investment (ROI).
C. Involve additional resources to do a re-analysis of customer’s problem and re-draft the
proposal.
D. Provide an executive assessment with a new financial proposal.
Answer: B
QUESTION 7
A real estate chain has signed a deal with IBM to implement a web enabled solution for
their business. The solution has been implemented. What TWO post implementation
follow-up activities should a solution advisor perform? (Select two answers.)
A. Reinforce the customer relationship by keeping in contact with the key influencers for
possible incremental business.
B. Document the solution, explain to the customer the benefit of becoming a reference
and obtain permission to publish the reference.
C. Arrange for the development and implementation teams to keep all future contact with
the customer to ensure long-term customer satisfaction.
D. Document the critical success factors and identify the corresponding metrics.
E. Contact the Customer Satisfaction team to arrange for follow-up and action.
Answer: A,B
QUESTION 8
The IT department of an insurance company identified specific guidelines for hardware
and software to be used when submitting a proposed solution. What would be the most
appropriate next step for the solution advisor to take?
A. Schedule a meeting with a developer and project manager.
B. Review the customer’s criteria with a solution architect.
C. Review with the customer the industry-standard process that should be followed.
D. Research, analyze and prepare a complete evaluation plan based on a generic template
applied at another customer site.
Answer: B
QUESTION 9
The solution advisor is proposing a leading edge WebSphere solution with Linux that
includes WebSphere Everyplace Access, DB2-based business intelligence, and Lotus
Notes for customer communication. Swift deployment of the solution is needed. What
key risk should be identified that could threaten project success?
A. The DB2 database may not hold enough customer information.
B. Key customers may have browsers that do not support access to the new solution.
C. Employees may not have the skills to effectively use the new solution.
D. Linux may not run on the old Intel processors that remain in the customer’s inventory.
Answer: C

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